Our Impact

"The provider demonstrates a clear and robust commitment to safeguarding. Staff are trained to an appropriate standard and are able to identify and respond to concerns promptly. Safeguarding policies are up to date and reflective of current national guidance. The Designated Safeguarding Lead is clearly identified and accessible to all staff and residents."

"Support plans reviewed during the monitoring visit were person-centred, detailed and clearly co-produced with young people. Plans demonstrated a strong focus on individual goals, risk management and move-on planning. Reviews were conducted at appropriate intervals and young people were actively involved throughout the process."

"Staff demonstrated a good understanding of their roles and responsibilities. All staff held current enhanced DBS checks and mandatory training records were in order. Key Workers were able to articulate the individual needs and goals of young people clearly, reflecting a strong culture of person-centred practice across the organisation."

"Properties visited were found to be clean, well-maintained and presented to a good standard. Fire safety procedures were in place and evidenced, including personal emergency evacuation plans for residents. The accommodation was found to be suitable for the age group and consistent with the standards required under the Supported Accommodation (England) Regulations 2023."

"Young people spoken to during the review consistently described feeling respected and listened to by staff. They were able to explain their support plans and goals in their own words and confirmed they had been actively involved in developing them. The organisation's commitment to hearing the voices of young people was evident throughout the monitoring visit."

"The Registered Manager demonstrates clear oversight of the service and a strong commitment to continuous improvement. Governance arrangements are appropriate and there is a clear ethos of accountability running through the organisation. The Statement of Purpose accurately reflects the service being delivered and is reviewed and updated regularly in line with regulatory requirements."

Back into Education After Years Out of School

A young person aged 16 arrived with no educational engagement for over two years following placement breakdowns and CCE involvement. With consistent Key Worker support and school liaison work, they enrolled in a Level 1 Construction course within three months and achieved their qualification at first attempt.

From Disengagement to a Paid Apprenticeship in Construction

A young person aged 18, previously known to gang networks and disengaged from all services, was supported through our floating support pathway. With targeted mentoring and employer introductions through our construction networks, they secured a paid Level 2 apprenticeship in electrical installation within seven months.

Sustained Tenancy and Improved Stability After Placement Breakdown

A young person aged 17 with a history of multiple placement breakdowns and emotional wellbeing difficulties was placed with us following a crisis. With consistent support, a clear routine and therapeutic input, they sustained their placement for 18 months, moved on to independent tenancy and have maintained that stability for over a year.

Into Full-Time Employment After Floating Support

A young adult aged 19, referred following a period of homelessness and family breakdown, was supported through our floating support service with CV preparation, interview coaching and employer introductions. Within five months they secured full-time employment in retail management and are now living independently.

Improved Emotional Wellbeing and Community Engagement

A young person aged 16 with significant anxiety and social isolation was supported through structured wellbeing activities, therapeutic referrals and community engagement opportunities. Over 12 months they developed a positive support network, joined a community sports group and began volunteering locally. Their social worker described the progress as transformative.

From Exploitation Risk to Community Leader

A young person at high risk of CSE and previously known to local police for missing episodes was placed with us following a multi-agency decision. With trauma-informed support, consistent boundaries and positive activities, they disengaged from harmful networks, completed a youth leadership programme and are now supporting others through a peer mentoring project.